Shipping policy

 

Shipping Policy

At Marea Fitness, we strive to ensure timely delivery of your orders while providing the best possible shopping experience. Please read our shipping policy carefully to understand how shipping works for your purchases.

Processing Time:

  • All orders are processed within 1-3 business days from the date of purchase. Please note that processing time may vary during peak seasons or sales events.

Shipping Time:

  • Our standard shipping timeframe ranges from 7 to 16 business days. However, shipping durations may vary depending on the destination country.
  • Please note that unforeseen circumstances such as customs delays or natural disasters may affect shipping times. We appreciate your patience and understanding in such situations.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination country. You can view the shipping cost at the checkout before making your purchase.
  • We may offer free shipping promotions from time to time. Keep an eye out for such offers on our website or subscribe to our newsletter for updates.

International Shipping:

  • We proudly ship our products worldwide. However, please be aware that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.
  • Please allow 24-48 hours for the tracking information to be updated by the shipping carrier.

Shipping Restrictions:

  • We are unable to deliver to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery.
  • Some items may be restricted for shipping to certain countries due to legal or logistical reasons. We apologize for any inconvenience this may cause.

Change of Address:

  • If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed for shipping.

Lost or Stolen Packages:

  • In the rare event that your package is lost or stolen during transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and assist you in resolving it.

Contact Us:

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team. We're here to help!